Administrative Assistant
GENERAL POSITION SUMMARY:
The Administrative Assistant performs administrative work in support of various City Departments. Duties may include providing administrative support, customer service, communicating and coordinating activities, programs, events, projects, and technical know-how to relieve management of recurring administrative tasks and to provide services to City constituents.
ESSENTIAL JOB FUNCTIONS:
· Provides administrative support to the following departments: Community Development, Planning, and Engineering.
· Assists with overseeing the building permit and zoning application approval process, issuance of permits, plan submittals, plan processing, fee assessment and processing payments.
· Performs data entry; operates a computer for record keeping; input and retrieve data in support of division operations; maintains accurate records.
· Assists with handling confidential information; researches data; gathers documents, information, materials, and supporting information.
· Performs limited civic and community relations duties; answers, screens and forwards telephone calls; provides good customer service; confers with citizens and responds to citizens' complaints and problems; resolves issues as necessary or forwards to other staff members; provides routine information to the general public regarding city or department operations and services.
· Executes general assignments and special projects to include coordinating programs and events for the Department.
· Perform other duties as assigned; Location of duties may vary based on departmental needs
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of:
· Basic business and customer service principles including planning and organizing, resource management, leadership skills, ability to utilize various software as needed for accurate, efficient record keeping and management.
· Microsoft Excel, Word, and Access and ability to learn new technology systems quickly and efficiently.
Skill and Ability to:
· Communicate effectively both verbally and in writing; demonstrate strategic thinking, planning, and problem-solving ability; ability to be detail-oriented and follow-up on assignments as necessary; skill to handle multiple projects simultaneously and use good judgement in prioritizing work assignments.
· Comfortably interact with supervisors, employees, other departments, city officials and personnel, vendors and the public and establish a high level of credibility.
· Be flexible and adaptable; work well in a high volume, demanding environment with multiple priorities.
· Incorporates continuous quality improvement principles in daily activities.
· Use tact, initiative, prudence and independent judgment within general policy, procedural and legal guidelines.
· Follow Department and City policies and procedures while operating with minimum supervision.
EDUCATION AND/OR EXPERIENCE REQUIRED:
· High school diploma from a school accredited by a regional accrediting agency recognized by the U.S. Department of Education, or
· GED certificate issued by the appropriate state agency and considerable experience performing advanced administrative assistance supplemented by course work in computers and word processing.
PREFERRED QUALIFICATIONS:
· Associates Degree from an accredited college or university in business administration or related field.
· Two (2) years of administrative experience or a related field, preferably in a public sector environment.
LICENSES, CERTIFICATIONS & OTHER REQUIREMENTS:
· Must possess and maintain a valid Driver’s License and acceptable MVR.
PHYSICAL, MENTAL, & OTHER CAPABILITIES:
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential manual labor and clerical functions of this job.
Working Environment
- Work is performed in an office environment and involves everyday risks or discomforts which require normal safety precautions. Work requires frequent physical tasks such as sitting, walking, bending, stooping, climbing, and lifting containers and debris up to seventy-five pounds in weight.
Necessary Special Requirements
· Must possess and maintain a valid Driver’s License and acceptable MVR.
· Must possess documentation for verification of employment and account for direct deposit.
· This job classification is considered to be safety-sensitive and is subject to pre-employment and random drug screens.
The job description does not constitute an employment contract and is subject to change as the needs of the City and requirements of the job change.
Regular and consistent attendance is a condition of continuing employment.
The City of Starkville is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with the City, without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other classification protected by applicable federal, state or local law.