Full Time Universal Banker
This position is for a Full-time Universal Banker I with a company located in Starkville, MS.
Duties and Responsibilities Include: Provides quality customer service through courteous and accurate handling of transactions; Performs specialized tasks such as preparing cashier's checks, cash advances, and ATM Balancing; Identifies customers, validates and cashes checks, accepts cash and checks for deposit, and checks accuracy of deposit slips; Accurately balances assigned cash drawer; May serve as Vault Teller or Vault Teller Backup; May be responsible for operating and balancing a Teller Cash Recycler (TCR); Ensures compliance with all internal controls and policies and procedures; Answers inquiries regarding checking and savings accounts and other bank related products; attempts to resolve issues and problems with customer's accounts; Develops knowledge of bank products through independent study of Product Knowledge Manual and general banking knowledge through Professional Development or CFT courses; Completes all required monthly and quarterly training; Accurately processes and/or reports the following as outlined in established branch procedures: Garnishments, tax levies, subpoenas, etc.; Counterfeit Currency Report; Mail (USPS, UPS, interoffice, mail deposits, hold mail, etc.); Night deposit logs; Balancing and reporting of the negotiable instrument log; Provides a complete range of customer services at the financial institution, including opening new accounts, Explaining available financial institution products and services, and gathering customer information to process new and existing accounts; Receives deposits and ensures that all accounts are properly processed; Establishes retirement accounts, and makes arrangements for direct deposits; Completes arrangements and documents for special services such as exchanges of foreign currency; Carries out the financial institution's client retention strategies; Proactively prospects for new business; May serve as Publicity Coordinator and/or Digital Champion; Actively refers loans, outside lines of business, and other bank services to appropriate financial institution specialists; Opens and closes office by following established security procedures; Represents the financial institution in community affairs and civic organizations; Performs any other duties assigned by the supervisor.
Requirements and Qualifications Include: High school graduate or equivalent; One year of teller experience or relevant work experience including clerical, administrative, cash handling, or customer service experience required; Ability to interact with customers in a professional and friendly manner.